Motor Insurance Database (MID)

To comply with the 4th EU Motor Directive, the UK Government established the Motor Insurance Database. The database records the insurance details of all vehicles within the UK and is managed by the Motor Insurance Bureau (MIB).

The Motor Vehicles (Compulsory Insurance) (Information Centre and Compensatory) Regulations 2003 place a legal requirement on fleet and motor trade policyholders to supply accurate and timely vehicle updates to the MID, or else face fines of up to £5,000.

Updating the MID

Brokers and policyholders can update vehicle registrations via the Allianz Motor Insurance Database, which automatically updates the MID.

Go to

Allianz Motor Products

When it comes to providing cover to meet the exacting needs of the motor fleet and motor trade market, you want a name you can trust, which signifies quality and reliability. This is why Allianz motor products are consistently recognised as high quality and among the most comprehensive in the market.

Motor Fleet

The Allianz UK motor fleet account has a high profile within the Allianz Group and is well respected for its quality of product and service. Our Motor Fleet Portfolio includes:

  • Complete Mini Fleet - for fleets of 3-8 vehicles (up to 15 at renewal); available as an e-traded product via brokers registered to Allianz QuoteSME.
  • Small Fleet - for fleets of 4-14 vehicles, serviced via our branch network.
  • Motor Fleet - for fleets of 15 or more vehicles, services via our branch network.

Motor Trade

Allianz is widely recognised as a leader within the motor trade market. Our products are designed to help improve business process efficiency, reduce operating costs and mitigate the risk.

Motor Trade Select RMI and Complete Motor Trade RMI

Our motor trade insurance products specially desiged for RMI members offer an insurance solution with additional benefits for a range of activities for garages and car dealers.

Motor Partners

Allianz enjoy partner relationships with leading industry service providers. These relationships have been built on the back of our expertise in integrating these services into the products and solutions we deliver to our clients.

Specially discounted rates, exclusive to Allianz clients are available through your broker or direct from our business partners.

The AA

The AA is the UK’s largest breakdown service with more dedicated patrols in the UK than any other breakdown service.

find out more about The AA


Autoglass provide nationwide coverage for the repair and replacement of windscreens, body glass and rear windows for a wide range of vehicles.

find out more about Autoglass


TRACKER Network (UK) Ltd, has become the 's most successful stolen vehicle recovery system and in 1999 entered the automatic vehicle location market place with the launch of their very own unique vehicle asset management system.

find out more about Tracker


Allianz Insurance plc in partnership with Securikey is committed to reducing the high levels of crime impacting on claims experienced in the commercial vehicle and motor trade sector.

find out more about Securikey

Allianz Motor Services

Our policies come with a range of money-saving additional benefits which compliment our cover and add value to your businesses. This means that we can concentrate on saving you money whilst you concentrate on making money.

Make a claim

You can report a motor incident involving a fleet vehicle using Allianz SiteView if your policy number has one of the following prefixes: BV, CX, IJ, IQ or CA.

Start you claim with Allianz SiteView

Motor Trade customers (whose policies have SM as the prefix) can report an incident using this form:

Complete your Motor Trade claim notification online

If your policy prefix is anything other than that stated above then you will not be able to use online notification.

Visit our Claims Centre for more information about our claims processes

Allianz VUEcloud

When a motor fleet claim reaches our claims handlers they will supply the policyholder with a link to the secure Allianz VUEcloud website, via email or text.

Once logged in, you can upload video and images, such as Dash Cam and CCTV footage, or any other relevant document, to the site quickly and securely, regardless of what device the media has been captured on. This means that evidence no longer needs to be sent through the post.

ActiveWeb – our repair tracking website

If the vehicle is being repaired by one of our approved repairers they can check the progress of the repair work at any time using our ActiveWeb website.

Once the vehicle has been booked in, we’ll send the policyholder a text message with their ActiveWeb login details, enabling access to details of the repair. With ActiveWeb you can find out the estimated completion date, read any additional comments added by the repairer, and even message the repairer with any queries you might have.

Claims START

A 24-hour claims service designed to provide a swift and helpful response to help you through making a motor claim.

find out more about Claims START

Case Analysis Tool

Allianz have developed the Case Analysis Tool (CAT) which provides a breakdown of accident experiences.

find out more about the Case Analysis Tool

FAQs and general hints for using the
Allianz MID website

Registration Errors

Password problems

Motor Insurance Industry News

MID News

Discover the latest news on the Motor Insurance Database and find out more on the current issues affecting the motor trade market

find out more about MID News

Contact MID

For general enquiries, please email:

Alternatively, please telephone 0345 073 1118

Opening hours Monday to Friday 8:00am to 6:00pm.